Talk to our care and operations team
Reach out for appointments, referrals, billing questions, or service guidance. We route enquiries quickly to the right pathway.
For emergencies or immediate danger, use local emergency services — this inbox is not monitored as a crisis line.
Clear response flow for every enquiry
Clinical, referral, and operations requests follow structured handling so patients and partners receive timely and accurate support.
How we can help
Key points at a glance — each card expands on one part of how we work with you.
General enquiries
Referral support
Billing and Medicare
Operational assistance
Contact FAQs
Tap a question to expand the answer — everything here is general guidance, not personal medical advice.
How quickly do you respond?
Most enquiries are reviewed promptly during business hours and routed by priority and category.
Can I submit referral documents online?
Yes, referrals can be uploaded through the patient flow and reviewed by authorized staff.
Where can I find crisis support contacts?
Crisis and emergency support numbers are listed in our resources section for immediate access.
Prefer to self-serve first?
Many answers live in our services, Medicare, and resources pages — then reach out if you still need a human.